Our return policy is as follows: 

1. Returns within 30 days: You can return any unused and unopened products within 30 days of the purchase date for a full refund. The product must be in its original packaging, with all accessories and tags included.

2. Defective or damaged products: If you receive a product that is defective or damaged, please contact our customer service within 7 days of receiving the item. We will provide a replacement or a refund, depending on your preference.

3. Exceptions: For hygiene reasons, certain products such as stuffed animals, plush toys, and dolls with removable clothing cannot be returned once they have been opened or used, unless they are defective.

4. Proof of purchase: To initiate a return, you will need to provide a proof of purchase, such as a receipt or order confirmation email.

5. Return shipping: If the return is due to a defect or damage, we will cover the return shipping costs. In other cases, you will be responsible for the return shipping fees.

Please note that our return policy may vary for seasonal or limited edition toys. It is always recommended to check the specific return policy for the toy you are purchasing, as it may have additional terms and conditions.