At Kidzquest, we strive to provide a seamless and reliable shipping experience for our customers. Please review our shipping policy outlined below:

1. Order Processing:

• Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has been dispatched.

2. Shipping Methods:

• We offer various shipping options based on your location and preferences. Shipping costs and delivery times will be calculated at checkout.

3. Estimated Delivery Times:

• Delivery times are estimates and may vary based on your location. Kidzquest is not responsible for delays caused by external factors or events beyond our control.

4. Shipping Destinations:

• We currently ship within Australia. For international shipping inquiries, please contact our customer support at kidzquest1@outlook.com

5. Shipping Fees:

• Shipping fees are calculated based on the selected shipping method, delivery address, and order weight. The applicable fees will be displayed at checkout.

6. Tracking Information:

• Once your order is shipped, you will receive an email with tracking information, allowing you to monitor the progress of your delivery.

7. Delivery Issues:

• If you encounter any issues with your delivery, please contact our customer support at kidzquest1@outlook.com for assistance.

8. Shipping Updates:

• Kidzquest may provide shipping updates or promotions via email. You can manage your communication preferences in your account settings.